Do you offer free shipping?
Yes, every order includes free shipping within the United Kingdom. There are no minimums or special conditions. We keep it simple so you can focus on your home, not extra costs.
What is Mirea Lights?
Mirea Lights is an online home decor store offering thoughtfully designed lighting and decor pieces created to bring warmth, style, and atmosphere into everyday living spaces.
How long does delivery take?
Delivery usually takes 3–7 business days, Monday through Saturday. Once your order is on its way, we’ll email you a tracking link so you can follow the journey to your door.
What payment methods do you accept?
We accept American Express, Apple Pay, Discover, Google Pay, Mastercard, PayPal, Venmo, and Visa. All payments are securely processed using SSL encryption.
Is my personal and payment information safe?
Yes. Your privacy and security are very important to us. Mirea Lights does not store sensitive payment information, and all checkout transactions are protected through secure systems.
Do you ship internationally?
At the moment, we only ship within the United Kingdom. Our focus is on providing a reliable and smooth local experience. If this changes, we’ll be sure to share updates.
What is your return policy?
If something isn’t quite right, you have 60 days from delivery to request a return. Simply email us at support@mirealights.com and we’ll guide you through the next steps.
Do you accept exchanges?
Yes, exchanges are available. If you’d like to swap an item, contact us at support@mirealights.com and our team will help you find the best option.
How long do refunds take?
After your return has been approved and inspected, refunds are processed within 7 business days. Depending on your bank or payment provider, it may take a little longer to appear.
What do I do if my order hasn’t arrived?
First, check the tracking link sent to your email after dispatch. If more than 7 business days have passed and your order still hasn’t arrived, contact us at support@mirealights.com and we’ll look into it promptly.
Can I update or cancel my order?
If your order has not yet shipped, changes or cancellations may be possible. Please contact us as soon as you can after placing your order, and we’ll do our best to help.
Still need help?
We’re always happy to assist. Send us a message at support@mirealights.com and a member of our team will get back to you as soon as possible.