Refund policy

At Mirea Lights, we want every piece you choose for your home to feel just right. If something does not meet your expectations, we have created a clear and fair return process so you can shop with confidence and peace of mind.

Return Eligibility

You may request a return within 60 days of delivery.
Returned items must be unused, in their original condition, and include all original packaging and accessories.
We do not charge any restocking fees.

How to Start a Return

To begin a return, please contact us by email at support@mirealights.com.
Include your order number and a short explanation of your request so we can assist you quickly and accurately.

Return Shipping

Return shipping costs are the responsibility of the customer.
We strongly recommend using a trackable shipping service to ensure the safe arrival of your return.
Mirea Lights is not responsible for items lost during return transit.

Exchanges

If you would like to exchange an item, simply let us know when you contact us by email.
Exchanges are handled based on product availability and are processed after the original item is received and inspected.

Refund Process

Once your return arrives and has been inspected, your refund will be processed within 7 business days.
Refunds are issued to the original payment method used at checkout.
Please note that banks or payment providers may require additional time to complete the transfer before the funds appear in your account.

We’re Here to Help

Our goal is to make your experience with Mirea Lights simple and reassuring from start to finish.
If you have any questions about returns, exchanges, or refunds, feel free to contact us anytime at support@mirealights.com.
We are always happy to help you find the perfect lighting for your home.